The administrative burden of lodging claims with Medicare and with private health insurers deters many patients from claiming all they are entitled to. The Medical Concierge® can assist with making claims on your behalf and following up with insurers and with Medicare if claims are disputed.

We can also assist patients in finding the most cost-effective way of receiving the treatment they need, including enquiries with insurers and with Medicare regarding what they do and don’t cover.

“A friend had a pile of unclaimed medical bills. They just weren’t feeling well enough to do the paperwork and found it confusing knowing whether to claim from health funds or Medicare. It was reassuring having someone to organise refunds for us and have our rebates back quickly.”