Healthcare works best when patients are familiar with the medical system, are well informed about the nature of their illness and are comfortable advocating for [...]
The Medical Concierge® can provide independent advocacy for patients to achieve the best healthcare outcomes possible. We can assist by: attending medical appointments, listening and [...]
No. Patients are required to obtain a referral from a General Practitioner (GP) to be eligible for Medicare and/or private health fund reimbursements. Generally GPs [...]
No. The Medical Concierge® does not provide medical, nursing or legal advice. We can however assist by arranging such services with trusted providers for you. [...]
What services can The Medical Concierge® provide for people who are new to Australia’s healthcare system?
Moving to a new country can be stressful enough for families without also having to deal with an unfamiliar healthcare system. The Medical Concierge® can [...]
Does The Medical Concierge® receive any sort of payment from recommended GPs, specialists or allied health care providers?
No. Our service is funded entirely by our clients. This means our patients receive unbiased recommendations that are based wholly on the quality of the [...]
Can The Medical Concierge® provide temporary assistance in managing the medical needs of patients when a primary carer is absent, for example due to work or vacation requirements?
Yes. The Medical Concierge® can assist by handling known as well as new medical issues that arise in your absence, including taking patients to medical [...]
Does The Medical Concierge®’s service include the needs of rural or overseas patients that wish to have treatment in Sydney?
Yes. We can arrange everything from priority access to leading specialists as well as accommodation and travel arrangements. We can accompany patients to medical appointments [...]
The administrative burden of lodging claims with Medicare and with private health insurers deters many patients from claiming all they are entitled to. The Medical [...]